Privacy Policy

This Privacy Policy explains how SURUZOH ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

We use your personal information only for the following purposes:

• Service Delivery: To provide access to the SURUZOH Method and member content
• Customer Support: To respond to your inquiries and provide assistance
• Account Management: To maintain your account and provide secure access
• Communication: To send important updates about your account or our services
• Website Improvement: To analyze usage patterns and improve our website (anonymized data only)
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• Payment Processing: With Stripe to process payments securely
• Legal Requirements: When required by law or to protect our rights and safety
• Service Providers: With trusted partners who help us operate our website (hosting, analytics) under strict confidentiality agreements
• Business Transfer: In the event of a merger or acquisition, with proper notice to users

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and authentication for our systems
• Regular security assessments and monitoring
• Staff training on data protection best practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account Information: Until you request deletion or 3 years of inactivity
• Contact Inquiries: 2 years from last communication
• Payment Records: 7 years for tax and legal compliance
• Usage Analytics: 2 years (anonymized data may be kept longer)

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Request your data in a portable format
• Withdrawal of Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

International Data Transfers

Our services are operated from Japan, but our hosting infrastructure may be located in other countries, including the United States. By using our services, you consent to the transfer of your information to countries that may have different privacy laws than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or through our website.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days.